Registration Conditions

These purchase conditions, together with the web order form that is sent upon acceptance, constitute a binding contract between the Center and the user (hereinafter, " the Student ") who enrolls in any of the training activities offered by the Center.

When submitting your registration application, you must check the box " I accept the General Registration Conditions " (hereinafter, " Conditions ") that appears next to the form; or check the box " I have read and accept the terms and conditions of Educa Edtech Group " available on any of the payment gateways and/or methods enabled by the Center. By checking this box, the student declares that they have read these conditions, declares that they accept them, and gives their express consent to the entire content of the contract in the version published at the time of acceptance, committing themselves without reservation to comply with them.

1. Identification of the parties

These Conditions have been approved by Educa Edtech Group and, therefore, in compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, " LSSICE "), any reference to the " Center " should be understood as referring to the entity with which you have contracted your training action. These entities are listed in the Clause 17 of these Conditions .

The student is identified through the data provided in the order or registration form, and is responsible for its truthfulness, updating, and accuracy.

The Student declares that he/she is over EIGHTEEN (18) years of age, has the legal capacity to enter into contracts, and acts on his/her own behalf as a natural person or on behalf of a legal entity. In the latter case, the Student expressly declares that he/she has sufficient power for such representation.

The Center may refuse to process orders or cancel Student accounts if the information provided is inaccurate, false, or incomplete. The Center may refuse to process orders or cancel Student accounts if the information provided is inaccurate, false, or incomplete.

2. Object

This contract regulates the terms and conditions applicable to the Student's contracting of the Center's training services by enrolling in the training activity selected by the Student from among those offered on the Website.

These conditions are formulated and governed by Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users (hereinafter, " TRLGDCU "); Law 7/1998, of April 13, on General Conditions of Contract; the LSSICE; the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter " GDPR ") and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter " LOPDGDD ").

3. Description of products and services

3.1. The Website offers different types of training programs (" Courses "; " Experts ", " Masters ", among others) taught both in " distance " and " online " modes (hereinafter, "the programs " or " the training action ").

3.2. Distance learning programs require students to be provided with teaching materials (usually books, exercise books, and paper-based assessment tests) to facilitate their study and the development of the enrolled training program. Students must send the assessment tests set for each case by mail to the Center. Online learning materials will be available in digital format through an online platform from which students can complete their studies and progress, completing each of the available practical activities and completing the assessment tests.

3.3. Students will have access to a tutoring service provided by the Center's professors, whose activities will focus on resolving their academic queries; providing guidance in their studies; correcting their practical exercises or other types of assessment tests; and providing them with any additional study materials they deem appropriate during the training period. The Center will primarily communicate with professors through the virtual campus; telephone; email; and other channels available for this purpose. If a training program does not include the tutoring service described above, this will be expressly indicated in the training program's information sheet available on the Center's website.

The individual information sheet for each training activity contains the following information:

• Mode of delivery;

• Price;

• Possibility of Physical materials;

• Delivery deadlines;

• Curriculum and,

• Other characteristics or aspects to be taken into account by the student.

3.4. Upon completion of the training program, and if the corresponding assessment tests are passed, the student will obtain a degree issued by the Center. Some of our training programs are supported or collaborated with third parties (universities, business schools, etc.) and, therefore, additional requirements may apply to obtain them, such as the number of accesses to the content; completion of a certain number of study hours; passing various assessments with a specific grade, etc. In any case, both the information on the Website for each training program and the information provided by the Center's instructors will be made available to the student at all times, as well as any specific deadlines for completing the training programs.

3.5. Professors are solely responsible and competent to assess the passing or failing grades of the various tests and projects submitted by students. Under no circumstances will payment for the training entail the mandatory issuance and subsequent delivery of the relevant qualification, as this is subject to compliance with all the requirements previously communicated by the professors.

Within the framework of our training activities, it is imperative to guarantee the academic integrity and authenticity of the projects submitted by our students. To this end, our training activities have an anti-plagiarism policy designed to safeguard intellectual honesty and promote an ethical educational environment.

This policy implies that all activities and projects submitted by students may be subject to exhaustive verification measures to ensure their originality. These measures may include, but are not limited to, the use of advanced plagiarism detection tools; expert review of manuals; comparison with relevant reference sources, among other tools established by the Center. The results of this review will be communicated to the student. If the plagiarism rate is equal to or greater than 25.00%, the submitted project will be failed.

3.6. The Final Projects or Works required to pass certain training actions are not subject to a maximum correction period by the teachers and, therefore, taking into account their skills and level of dedication and excellence in their work, they enjoy total independence and freedom at an academic and professional level, being able to dedicate the necessary and indispensable time that allows them to guarantee originality, coherence and any other attributes that a Project of such magnitude must have.

3.7. The Center will inform the student of the maximum period available to complete the training course in which he or she has enrolled.

Once the corresponding period has ended, the student will be granted a free extension (teaching staff will inform the student whether or not they have a free extension) starting from the scheduled completion date. After this period has elapsed without having met the requirements communicated by the Center's staff, the training program will be deemed concluded. The student will not have the right to request the issuance of the corresponding qualification. The student will retain access to the online campus in strictly consultation mode, with no possibility of making progress or submitting tutorials.

Likewise, it will be a prior and essential requirement for the completion of the training actions taken, as well as for the issuance and sending of your qualification, to have passed the minimum training period, this being ONE (1) day for every EIGHT (8) hours of duration of the training action taken.

The approximate timeframe for issuing the corresponding degree is between FOUR (4) and SIX (6) months from the formal completion date. This period is established in order to carry out a meticulous issuance process, ensuring the accuracy and integrity of the document. Official qualifications issued by educational institutions are subject to specific issuance deadlines, which the student must consult with the center.

3.8. The student accepts that the aforementioned deadline may be extended due to exceptional circumstances or force majeure. If the student requires additional information or has questions about the status of the application, they are encouraged to contact the Student Services Department.

Notwithstanding the foregoing, students will have a maximum period of time to complete the training program for which they have enrolled. After this period has elapsed without completing the final assessment tests, the training program will be considered concluded without issuing a qualification. In such cases, students may request an extension of their enrollment fee for an additional period of the same duration as the initial duration established for the training program, with the possibility of completing the assessments and obtaining the accredited qualification.

The costs inherent to the extension of the registration are the following:

Training Action	Expansion Cost
Courses/Experts/Higher Courses/Postgraduate	85.00€
Master's degree	495.00€

If the cost of a registration formalized by a student is less than €85.00 or €495.00, as established in the table above, the cost for extending the enrolled training course will be the same as the amount initially paid by the student for their registration.

*The Training Actions taken through the Continuing education for workers and companies , NO They include a free additional extension . Once the maximum period set by the Center has ended without having met the requirements inherent to such training programs, the student may extend the period of their training action by paying the academic fee communicated by the Center.

3.9. The Center reserves the right to cancel a student's enrollment, without the right to obtain a refund and/or cancel outstanding fees, in the event of obscene comments; disrespect toward the Center's teachers or staff; violating the intellectual property of the Center's content, as well as any other incidents that could damage the Center's image.

3.10. Policy for Issuing Duplicate Degrees and Other Academic Certificates

Once the student has successfully passed all the academic requirements set by the Center and those indicated by the professors, he/she may request the issuance of the corresponding academic documentation.

This documentation will include the personal information contained in the identity document with which the student identified himself/herself at the Center, without the possibility of making adjustments or modifications to this data.

Apostilles, certified copies, or other procedures requested by students for qualifications or other academic documents are subject to special deadlines set by third parties outside the Center and, therefore, will be communicated to the student in advance by Center staff. Under no circumstances can the Center be held responsible if the deadlines initially communicated to the student are exceeded.

For further clarification, the fee policy that the student must assume for the request and issuance of academic documents is attached:

MASTERS
Digital Title	Private	75.00€
	University	Gratuitous
Physical Title	Private	100.00€
	University	160,00€
Apostille	Private	65,00€
	University	120.00€
Digital Certificate (completion, enrollment, grades, curriculum, etc.)		40,00€*
Physical Certificate (completion, enrollment, grades, curriculum, etc.)		60,00€*
Tüv Nord Digital Certificate **		180.00€
Sworn Translation		120.00€

*Please check with the Center in advance to see if the University can issue certificates/records.

**Students may request this certificate based on the content studied during their studies that complies with the relevant ISO standards. Not all studies are associated with a Tüv Nord certificate.

COURSES/EXPERTS/ADVANCED COURSES/POSTGRADUATE COURSES
Duplicate Digital Title	Private	25,00€
	University	90.00€
Duplicate Physical Title	Private	35,00€
	University	80.00€
Apostille	Private	65,00€
	University	100.00€
Digital Certificate (completion, enrollment, grades, curriculum, etc.)		Gratuitous
Physical Certificate (completion, enrollment, grades, curriculum, etc.)		60,00€*
Sworn Translation		120.00€

*Please check with the Center in advance to see if the University can issue certificates/records.

4. Purchasing process

The contracting of a training action will be carried out by the Student in the following way:

1. Any user can access the information and prices for each training activity available on the Website.
2. Before making a purchase or order, the user can ask any questions about it free of charge using the chat service, the information form, by contacting us by phone or through the email address listed in the " Contact " section of the Website, after previously accepting our Privacy Policy.
3. If you have decided to register directly through the Website, you must complete the fields marked as " mandatory " on the corresponding form. You must select the payment method and enter the required information for your chosen payment method. You must also select the option to split the payment, if desired. For more information, please consult the " Payment Methods " section of these terms and conditions.
4. To complete the purchase process, the student must check the " I accept the General Enrollment Conditions " box linked to this text. By checking this box, the student expressly declares that they have read and understood all the terms and conditions of the contract, accepting them without reservation. The contract will be formalized upon receipt of the application by the Center.
5. Upon completion of the process, the Center will send an acknowledgment of receipt by email or other equivalent electronic means. A training technician from the Center will contact the student by phone, and if this is not possible, by email, to confirm all personal information for registration, payment methods, and the delivery of materials, if applicable.

Throughout the purchasing process, students can resolve any questions using the contact information on our website. Using these channels to process orders will not incur any additional costs.

6. Once enrolled, the student will access an intranet called " MYLXP " where they can consult the list of training courses enrolled in and where they can consult the general conditions accepted by the student so that they are always available for review.
7. If the registered training action is carried out with the training credit available to the Student's employer, that is, through " Continuing Education for workers and companies ", it must be carried out through the virtual campus of the European Institute of Business Studies, SAU regardless of the entity belonging to Educa Edtech Group with which the chosen training action was contracted.

5. Shipping

If the training includes physical teaching materials, they will be sent by courier available in the recipient's area within 24 to 48 hours of receiving confirmation of the details, in accordance with the " Purchase Process " section of these terms and conditions.

The price of the products does NOT include VAT, shipping, or home delivery. The rates outside the mainland (Balearic Islands, Ceuta, Melilla, and the Canary Islands) will not apply. Please check the shipping conditions for materials beforehand.

Shipments will be sent to the address provided by the student during the registration process. The student is responsible for ensuring the accuracy of the delivery address information. The delivery time chosen by the student (mornings or afternoons) is a guideline only; delivery cannot be guaranteed. However, the Center will offer the student an alternative if the delivery cannot be made in the requested conditions.

In the event of any delay in the delivery of shipments, the student must contact the Center as soon as possible so that it can offer a solution to the problem. To report this type of incident, the student must use any of the contact methods listed in these terms and conditions.

Any materials that may be included in the registered training program (teaching manuals, briefcases, backpacks, pens, tablets, etc.) will be charged at the cost indicated on the registered training program information sheet.

6. Withdrawal

In accordance with article 102 TRLGDCU, the Student may exercise his/her RIGHT OF WITHDRAWAL within a period of FOURTEEN (14) calendar days from the date of receipt of the teaching materials for training actions in " distance " mode or from the date of receipt of the access credentials to the virtual campus in the " online " mode. The exercise of the right of withdrawal will not be subject to any formality, it being sufficient for the Student to communicate to the Center his/her will within the period indicated above, indicating his/her name, full address and, if available, his/her telephone number and email address; by sending the withdrawal form available on the website or requesting it directly from the Center to, subsequently, send it by email to the Center indicated in clause 17 of these general conditions; or by returning the teaching materials received, indicating in the shipment your unequivocal declaration of withdrawal and identifying the invoice number or personal data used in the registration.

When teaching materials have been delivered, the student must return them in perfect condition. The return costs, as well as any damage to said materials, will be borne by the student, as established in art. 108 of the TRLGDCU.

7. Complementary services

As an additional service to the training program enrolled, the Center offers students a national internship program (in Spain; consult the Center for other countries) to enhance their academic training and facilitate job placement and the acquisition or updating of professional skills. These services will be subject to specific conditions that the student must accept prior to completing them. Under no circumstances will the student be subject to payments or other obligations for services other than those covered by these conditions without their express and prior consent.

The application period for internships is THREE (3) months from the notification of completion for " Courses " training programs or equivalent in duration and number of hours; and SIX (6) months in the case of " Master's " training programs or equivalent in duration and number of hours. In the case of " Master's " programs, the Internship Department will have ONE (1) year to carry out the company search process.

For internships in the " Courses " training programs, the Center will not carry out any activity related to the search for external internships (but it will carry out the document management inherent to the internships) and, therefore, it will be the exclusive responsibility of the student. The search period and start of the internship must coincide with the THREE (3) month deadline set for the application for the internship.

The possibility of this type of internship may be limited due to the student's personal or professional situation, specifically, the conditions required by the host organizations, or due to time or geographic availability. However, the Center will make every effort to find an alternative.

This service is complementary, and under no circumstances can it be understood that the entire Center's training catalog directly includes this option for students. Therefore, the Center's staff will be responsible for informing students about this option.

In any case, in order for the student to request the service referred to in this clause from the Center, he/she must have paid at least 60.00% of the total tuition fee and have exceeded 60.00% of the progress in the training course taken.

7.1. Internship Rejection Policy

The Student may reject a maximum of TWO (2) companies where he/she will carry out his/her internship.

The following will not be valid reasons for rejecting the internship:

• Failure to obtain financial aid;
• The impossibility of joining the company where the internship will be carried out and,
• Any other situations that are not due to force majeure.

8. Economic Conditions

The price of each training activity is shown in the individual details available on the Website without the need to provide any information, register, or enroll in advance. This price includes all applicable taxes and shipping costs and is the total amount payable by the Student. When offered for each training activity, the total price may be paid in installments if the Student requests it when selecting the " payment method ." A window will appear with the payment options, depending on the total amount and the payment method.

The fractionation will not entail, Unless otherwise indicated , the assumption of interest or additional costs for the Student.

Payment installments give you the option to choose the payment option that best suits you from our available payment options. As a Center subscriber, you will be charged once a month on the day you subscribe, until the selected installments are met.

Once the FOURTEEN (14) days provided for the exercise of the right of withdrawal have elapsed, both the Student and the person who undertakes to pay, that is, if such condition falls on a third person, both are jointly and severally obliged to pay the full amount of the contracted training action.

If a student fails to pay a fee, the Center is authorized to collect the entire amount owed, both past due and outstanding. Furthermore, any bank or administrative fees that may arise from the failure to comply with the payment obligation will be included in the fee. These fees will be borne by the obligated parties.

The mere fact of not paying the registration fee or any of the installments agreed upon with the Center or the financial institutions chosen during the registration process, according to the due dates established for each payment method, may result in the temporary suspension of the student's access to the educational content and, if applicable, the cancellation of the registration and any effects it may have produced, without the right to a refund.

By accepting these Conditions, the Student is obliged to pay the full price of his/her registration, regardless of whether he/she has decided to abandon the training activity during the periods of delivery.

8.1. Accepted payment methods

Below is a list of payment methods available on each of the Websites:

• Cash on delivery (available for Spain): You can pay for your purchases directly to the carrier upon receipt of the order.

• Card: You can pay the total amount of your purchase by card using the payment gateway. For payment to be accepted, it is essential that your credit card has the online payment option enabled.

• Paypal: You can pay for your purchases through the secure Paypal payment gateway, which is directly integrated into our website.

• Bank Transfer: By choosing this payment option, you must pay the corresponding amount by bank transfer to one of our accounts (you must include your ID number in the account description to properly identify the transaction).

Checks or similar deposits will not be accepted into any of our bank accounts.

• Payment can be made through the financial services available on the payment gateway, once the student has chosen the training program and confirmed enrollment.

• There are other payment platforms available such as Flywire, Dlocal, Adyen, Ebanx, Stripe.

• Bizum.

The payment methods listed here will only be available for certain training courses.

8.2. FINANCIAL

The Center has signed agreements with prestigious financial institutions, both nationally and internationally, to offer its students the best options for financing their tuition.

If the student chooses to pay for the training program contracted with the Center through any of the financial institutions available on its website as "payment methods," the issuance of the certificate will, in all cases, be subject to the student's full payment of the fees agreed upon with the chosen financial institution.

The user agrees that all personal data will be transferred in full to Aplazame, Sequra, or the financial institution offered on the website from the moment the user initiates the deferred payment service offered by the latter when choosing the payment method. This acceptance extends to third-party entities that may need access to the files for the successful completion of the contract.

8.3. Payment methods

To proceed with payment, the student must follow each and every one of the instructions shown during the contracting process described above.

All payment methods provided by the Center are subject to verification and authorization by the payment method issuing entities (card issuers and/or payment account issuers). However, if said entity does not authorize the payment, the purchase process initiated cannot continue, the purchase and/or order will be automatically canceled, and the contract for the requested service will be deemed not to have been completed.

The price of the services, shipping costs (if applicable), and any applicable taxes will only be charged at the time the contract is formalized, unless the Center informs us otherwise.

To process electronic payments, the Center has installed an e-commerce payment gateway provided by authorized financial institutions. All data provided to the Center is duly encrypted to ensure maximum security and confidentiality, and is hosted on a secure server certified according to the Secure Socket Layer (SSL) protocol.

Under no circumstances will the Center store the card details provided by the student through the payment gateway. They will only be retained while the purchase is being made, payment is being made, and until the withdrawal period has elapsed, in order to be able to return the corresponding amounts.

The financing terms will correspond to those agreed upon by the student with the financial institutions they selected during the enrollment process and the signing of the financing contract.

8.4. Default in Payment

In the event of non-compliance by the payer under these Terms and Conditions, and this section being applicable to deferred payments, the payer shall be liable not only for the payment of the principal amount owed, but also for any applicable late payment interest.

If, after notification of non-payment by the Center, the party obligated to pay does not receive a satisfactory response, the party will be required to pay the amount owed within a maximum period of SEVEN (07) calendar days. If this period is not met, the following actions may be initiated:

• The adoption of appropriate legal measures for debt collection.

• The invoicing of expenses arising from the collection process, which must be fully borne by the party obliged to pay, in accordance with current legislation.

Likewise, the payer will have the opportunity to contact the accounting department to explore reconciliation options and avoid accruing interest and additional costs.

The Center requires, as a prerequisite to re-enrollment or the issuance of degrees or certificates, that you pay any outstanding amounts corresponding to any previously enrolled training program, as well as any late payment interest or bank and management fees that may apply.

9. Intellectual and Industrial Property

All elements of the Website, the platform, and the training activities are the exclusive property of the Center, or it has been authorized or licensed by the holders of their exploitation rights. In turn, all trade names, trademarks or distinctive signs, logos, symbols, mixed, figurative, or nominative marks appearing on this Website belong to the Center, or it has, with prior authorization, the right to use them, and are protected by current legislation.

By contracting a training program, the Student receives a limited, non-exclusive, and non-transferable license to use the content. This license will not extend to third-party users, nor to any other companies or corporations with which the Student maintains or may maintain any shareholding or commercial relationship. Under no circumstances may the Student, unless they have the express written consent of the Center:

• Provide or disclose your username and password to third parties;

• Allow third parties access to the contents of the contracted course;

• Distribute, communicate, reproduce or copy the course content in any medium or medium.

Failure to comply with the provisions of this clause will result in early and automatic termination of the contract, without prior notice, without prejudice to the Student's responsibilities regarding violations of intellectual and industrial property rights held by the Center or third parties.

Any use or service not expressly authorized in these Conditions must be requested by the Student to the Center, so that it can study a possible extension of the license or contracting new services, under the conditions agreed upon by the parties.

Under no circumstances may the Student hide, damage, or obscure the visibility of the Center's trademarks, logos, company name, and other industrial and/or intellectual property rights on the platform or the educational content. The intellectual and industrial property rights will remain in effect on the platform and all its content, and the Student must respect them and, therefore, may not, by way of example, delete or hide them.

Any infringement of the intellectual and industrial property rights inherent to the Center, as well as those of its participating and collaborating entities, entitles the Center to cancel and/or void orders or registrations placed by the offending individuals or legal entities.

10. Other educational centers

Entities wishing to contract training activities from this website to offer or distribute them to their own students, whether companies or individuals, must first request express authorization from the Center to be able to include them in their catalog, which must always offer clear and unequivocal information regarding the role that the Center plays as a teaching entity, limiting said entities to presenting themselves as offering companies or consultants.

Under no circumstances may they include in their catalogs training activities from the Center that are approved, accredited, or jointly taught with other educational institutions, especially university degrees.

Once authorized, these centers must publish the training activities on the Center's website at a higher price than the established price.

11. Language

These terms and conditions are formalized in Spanish. The Center may translate these terms and conditions, as well as the privacy policy, or any other operating rules, policies, or procedures that may be published on the Website. Notwithstanding the foregoing, the Spanish version will prevail in the event of a conflict.

12. Data protection

In accordance with the provisions of the GDPR and LOPDGDD (Spanish Data Protection Act), we inform you that your data will be incorporated into the Center's processing system for the purpose of responding to your inquiries and executing the contract to which you are a party. In compliance with current regulations, the Center informs you that your data will be retained for the period strictly necessary to comply with the aforementioned provisions.

The Center informs you that it will process the data in a lawful, fair, transparent, appropriate, relevant, limited, accurate, and up-to-date manner. In this regard, the Center undertakes to adopt all reasonable measures to ensure that the data is deleted or rectified without delay when found to be inaccurate.

In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data by directing your request to the postal address indicated above or to the email address info@unimiami.university

The processing of your personal data is legitimized once you have given your consent, in accordance with Article 6.1, letter a) of the General Data Protection Regulation. We inform you that you may revoke your consent to receive commercial communications at any time by sending an email to the following address: info@unimiami.university

You may contact the competent Supervisory Authority to file any complaint you deem appropriate.

13. Applicable Law and Jurisdiction

These terms and conditions are governed by Spanish law. Any dispute or issue regarding the Website or these legal terms and conditions shall be resolved before the Courts and Tribunals of the city of Granada (Spain). If the Student is a Consumer or User according to the definitions of the TRLGDCU, the resolution of such potential disputes shall be resolved before the Courts and Tribunals of the Student's domicile.

Should any of the provisions contained in this contract be declared null and void, in whole or in part, by any competent court or authority, the remaining provisions shall remain valid, unless the parties mutually agree to terminate the agreement. The covenants, clauses, and conditions contained in this document constitute the formal and definitive expression of the parties' declaration of intent, and shall be interpreted in conjunction with each other, with any uncertain terms being given the meaning derived from their totality.

The student also has access to an online dispute resolution system managed by the European Commission through the following link:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES

In terms of what is established in the TRLGDCU, we inform you that:

" Consumers and users have the possibility of demanding that the Center formalize a contract;
Unless otherwise indicated, the courses taught are not included within the scope of regulated official training (Early Childhood Education, Primary Education, Secondary Education, Official Vocational Training (FP), Baccalaureate, University Degree, Official University Master's Degree and Doctorate). Therefore, this constitutes complementary and/or specialized training, aimed at acquiring certain professional competencies, skills or aptitudes. It may be credited as merit in job boards and/or competitive examinations, always within the section of Complementary and/or Continuing Education. It is always essential to review the specific grading requirements of the specific public job board to which you wish to apply.
In this sense, the Center will not be responsible for the validity or grading of the training programs taken in the various competitive examinations or competitions .

The Center has Complaint and Claim Forms, which are available to users upon request. They can be sent to the email address indicated on the virtual campus or on the Center's website.

14. Legal guarantees regarding the supply of digital content or services

• In the event of any lack of conformity at the time of supply of digital content or services, whether instantaneous or continuous, the Student will be liable for any lack of conformity that becomes apparent during the duration of the enrolled training program, starting from the date of delivery of the access keys to the virtual campus.

• By simply declaring a claim, the consumer may request that the Center correct the lack of conformity, reduce the price, or terminate the contract.

• Any non-conformities that become apparent during the duration of the training program will be presumed to have already existed when the digital content or service was provided.

The compliance must comply with the following rules:

• They will be free for the student.

• They must be carried out within a reasonable timeframe and without major inconvenience to the consumer, taking into account the circumstances.

The student may demand a reduction in the price or termination of the contract.

• The price reduction will be proportional to the difference between the value of the digital content or service and that supplied by the Center.

• For contracts for supplies over a period of time in exchange for a price, the reduction will apply to the period during which the digital content or services have not been compliant.

• The resolution is not appropriate when the lack of conformity is of minor importance.

The student may choose these options when the correction has not been possible due to the following reasons:

• The remedy is impossible or disproportionate.

• The Center has not brought the goods into compliance.

• When a new non-compliance appears after the Center's attempt to bring the digital content or services into compliance.

• The lack of conformity is so serious that it justifies termination or price reduction.

The Center will be required to carry out the following actions:

• It will reimburse the consumer for all amounts paid under the contract.

• It will comply with data protection regulations.

For his/her part, the Student:

• You will not use the contents or make them available to third parties.

• When the digital content has been supplied on a physical medium, the Student or user, at the request and expense of the Center, will return the physical medium to the latter without undue delay.

• You may not claim any payment for any use made of the digital content or services during the period prior to the termination of the contract during which the digital content or services were in compliance.

15. Recording Telephone Conversations

In accordance with the General Data Protection Regulation (GDPR) and the Organic Law on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we wish to inform you that telephone conversations with the Center may be recorded, pursuant to Article 6.1. letter f) of the GDPR.

These conversations will be recorded solely for the purpose of ensuring service quality. These recordings may be used for quality control, staff training, dispute resolution, and fraud prevention.

By participating in a telephone conversation with the Center, you accept and consent that the call may be recorded for these legitimate purposes. However, please be assured that any personal data collected during these recordings will be treated in accordance with our privacy policies and applicable data protection laws.

Likewise, the Center guarantees that, in accordance with the applicable regulations, the necessary risk analyses, impact assessments, and organizational and technical security measures have been implemented.

Regarding the recording of telephone calls, these will be kept for a period of THREE (3) months from the date of their recording. After this period, the telephone recordings will be anonymized, the audio being deleted but the transcripts of the conversations being kept without retaining data or other information that could identify the users.

16. Information Published on Other Websites

Users of the services or products offered by the Center must exercise due caution when accessing information on external websites and take the necessary precautions to verify the accuracy of such information, which must be confirmed with the Center. Under no circumstances will the Center be liable for any damages or losses arising from the use of or reliance on information published on other websites.

17. List of Centers

The list of Centers to which the General Enrollment Conditions apply are the following:

1. Euroinnova International LLC ( UNIMIAMI International University of Miami ) a company incorporated under the laws of the United States with registered office at 1001 Brickell Bay Drive, 27th floor, STE 2700 PMB I6, Miami, Florida 33131, United States, with EIN No. 922162489. Telephone: +1 3057312731. Email: info@unimiami.university

1. INSTITUTO EUROPEO DE ASESORÍA FISCAL, SL (INEAF) is a company incorporated in accordance with Spanish law, with registered office at Camino de la Torrecilla No. 30, Educa Edtech Building, Office 37, CP 18,200, Maracena (Granada), with Tax Identification Number B19501949 and duly registered in the Commercial Registry of Granada in Volume 1468, Folio 5, Sheet GR-41975.

1. EDUCA OPEN, SL (EDUCA OPEN) is a company incorporated in accordance with Spanish law, with registered office at Camino de la Torrecilla No. 30, Educa Edtech Building, Office 43, CP 18.200, Maracena (Granada), with Tax Identification Number B56141955 and duly registered in the Commercial Registry of Granada in Volume 1836, Folio 113, Sheet GR-59547.

1. INTEGRAL TRAINING AND MANAGEMENT SOLUTIONS STRUCTURALIA, SAU (STRUCTURALIA) is a company incorporated in accordance with Spanish law, with registered office at Avenida de la Industria, No. 4, 1st Floor, CP 28.108, Alcobendas (Madrid), with Tax Identification Number A82914417 and duly registered in the Commercial Registry of Madrid in Volume 16271, Folio 72, Sheet M-276209.

1. EUROPEAN POSTGRADUATE AND BUSINESS STUDIES, SLU (CEUPE) is a company incorporated in accordance with Spanish law, with registered office at Calle Rosa de Lima 1 bis, staircase C, 1st Floor, Door 37, CP 28.290, Las Rozas (Madrid), with Tax Identification Number B86256419 and duly registered in the Commercial Registry of Madrid in Volume 29017, Folio 72, Sheet M522514.

1. INSTITUTO EUROPEO DE ESTUDIOS EMPRESARIALES, SAU (INESEM) is a company incorporated in accordance with Spanish law, with registered office at Camino de la Torrecilla No. 30, Educa Edtech Building, Office 36, CP 18.200, Maracena (Granada), with Tax Identification Number A18882233 and duly registered in the Commercial Registry of Granada in Volume 1336, Folio 117, Sheet GR-35897.